These terms govern all diagnostic, repair, installation, and related services provided by Voltage Appliance Repair. A copy is available at any time upon request.
V O LTA G E H O M E S E R V I C E · B R O W A R D & M I A M I - D A D E , F L O R I D A · V O LTA G E H O M E S E R V I C E . C O M
SERVICE AGREEMENT Voltage Appliance Repair, Voltage-Pro LLC, a Florida limited liability company, operating as Voltage Home Service ("Voltage," "we," "us," or "our") Website: voltagehomeservice.com Service Area: Broward County and Miami-Dade County, Florida Phone: (786) 869-3888 · Email: info@voltagehomeservice.com · Mailing Address: 251 174th St, Sunny Isles Beach, FL 33160 Effective Date: July 15, 2026
These Terms of Service ("Terms" or "Agreement") govern all diagnostic, repair, installation, and related services (the "Services") provided by Voltage to the customer identified on the estimate, work order, invoice, or service authorization ("you" or "Customer"). You accept these Terms and the accompanying Voltage Limited Warranty (incorporated by reference) by approving your estimate — electronically, by checkbox, by "tap to approve," by reply, or by any other affirmative authorization — and, in all events, by paying any invoice or receipt for the Services. Approving your estimate authorizes Voltage to perform the work described and constitutes your electronic acceptance of these Terms; no separate handwritten signature is required. You may also accept by scheduling Services, by permitting our technician to begin work, or by paying an invoice. These Terms are presented to you on your estimate before work begins. If you do not agree, do not approve the estimate or authorize the Services.
A flat service-call and diagnostic fee of $75, quoted to you when you book and disclosed before work begins, is charged for every dispatch and covers the technician's travel to your location, inspection of the appliance, and diagnosis of the problem. This fee is EARNED and NON-REFUNDABLE once the technician performs the diagnosis, whether or not the appliance can be repaired and whether or not you elect to proceed. If you authorize Voltage to perform the recommended repair during that same visit or within thirty (30) days, the diagnostic fee will be credited in full toward the total repair cost as disclosed on your estimate. The diagnostic fee is separate from, and not included in, any parts or labor charges unless expressly stated in writing. Additional fees for return visits, additional appliances, or after-hours/emergency service will be disclosed before they are incurred.
After diagnosis, Voltage will provide a good-faith estimate of the parts and labor required. No repair work beyond diagnosis will begin until you authorize it. Authorization may be given by signing the estimate/work order, by written approval (including text or email), or by verbal approval documented by the technician on the work order. By
authorizing the work you agree to the estimated price and to these Terms. Estimates are good-faith projections based on the visible condition of the appliance and may change if concealed conditions, additional damage, or additional required parts are discovered after work begins. If the cost is expected to materially exceed the authorized estimate, Voltage will notify you and obtain your approval before performing the additional work. You will not be charged for additional work in excess of the approved estimate without your consent.
We use manufacturer-original (OEM) parts where appropriate and available; in some cases high-quality aftermarket or equivalent parts may be used, and special-order parts may be required. Lead times for special-order parts are estimates and are not guaranteed. Parts installed by Voltage are covered by the Voltage Limited Warranty. Parts, including OEM and special-order parts, carry only such warranty as is provided by the part manufacturer or supplier, which Voltage passes through to you to the extent transferable; Voltage makes no independent warranty on the parts themselves beyond the 90-day express warranty on parts it installs. Voltage is not responsible for defects in the design, manufacture, or materials of any appliance or component it did not make.
Once you authorize a repair requiring a special-order, OEM-specific, or non-stocked part, that part is ordered specifically for your appliance and is NON-REFUNDABLE and NON-RETURNABLE, even if you later cancel, the appliance fails for an unrelated reason, or you decide not to proceed, except as required by law or by the supplier's return policy. Special-order parts may require a deposit. If you cancel after a special-order part has been ordered, you remain responsible for the full cost of that part plus any restocking fee charged by the supplier and any diagnostic fee already earned. Voltage will make the ordered part available to you upon full payment.
If you request that Voltage install a part you or a third party supplied, you do so at your own risk. Voltage makes NO warranty of any kind — labor or parts — on repairs performed using Customer-supplied parts, and is not responsible for the failure, defect, incompatibility, or fitness of such parts or for any resulting damage. You represent that any appliance presented for service is owned by you or that you are authorized to have it serviced and to incur the charges.
Voltage may require a deposit before ordering parts or scheduling certain repairs, particularly for special-order parts, commercial jobs, or large-appliance work. The deposit will be applied to your final invoice. Except as required by law, deposits are refundable only to the extent they exceed costs Voltage has already incurred or committed on your behalf (including special-order parts, restocking charges, and technician labor already performed) at the time of cancellation.
Payment in full is due upon completion of the Services unless Voltage has agreed to different terms in a signed writing. We accept cash, major credit and debit cards, and other electronic payment methods we designate; checks are accepted at Voltage's discretion. Title to any installed parts remains with Voltage until payment is received in full. You agree that any billing concern will first be raised with Voltage directly so it can be addressed, and that you will give Voltage a
reasonable opportunity to resolve the concern before initiating a chargeback or payment dispute for work that was authorized and performed. Nothing in these Terms waives, or requires you to waive, any chargeback, billing-error, or dispute right you may have under the Fair Credit Billing Act (15 U.S.C. § 1666 et seq.), applicable payment-card network rules, or other applicable law. Voltage may decline to release parts or complete work until payment arrangements are satisfied, to the extent permitted by law.
Any balance not paid when due will accrue interest at the rate of one and one-half percent (1.5%) per month (18% per year), or the maximum rate permitted by Florida law if lower, until paid in full. A returned or dishonored check will incur a service charge of $25.00 (or the maximum permitted under section 68.065, Florida Statutes) in addition to any amounts owed. If Voltage must refer an unpaid account for collection or pursue legal action, you agree to pay Voltage's reasonable costs of collection and reasonable attorney's fees to the extent permitted by law.
Service is scheduled within an estimated arrival window, not at an exact time. Arrival times are estimates and may shift due to traffic, weather, parts availability, or the time required to complete prior jobs. Voltage will make reasonable efforts to notify you of significant delays. Same-day service, when offered, is subject to technician availability and is not guaranteed.
You may cancel or reschedule a scheduled appointment at no charge by contacting us at least three (3) hours before the start of your scheduled appointment window. Missed appointments (no-shows) and cancellations or reschedules made less than three (3) hours before the scheduled window are subject to a fee of seventy-five dollars ($75.00). A no-show includes any appointment where the technician has been dispatched and, upon arrival, no adult eighteen (18) or older is present, safe access cannot be obtained, or the appointment is otherwise canceled for reasons within your control. Repeated no-shows or late cancellations may require prepayment of the service-call fee before rescheduling. This Section is in addition to, and does not limit, any statutory right of cancellation described in Section 13.
You represent that you are the owner of the premises and appliance or are authorized to request service, and you grant Voltage reasonable access to perform the work. To allow safe and efficient service, you agree to: (a) provide safe, clear, lawful, and unobstructed access to the appliance and work area, and to functioning power, water, and drainage as applicable; (b) clear the area around the appliance of belongings, food, water, and obstructions, and protect valuables and fragile items, before the technician arrives; (c) secure all pets away from the work area for the duration of the visit; (d) disclose in advance any known hazards, including leaks, mold, pest or rodent infestation, electrical, gas, or structural problems, hazardous materials, or prior damage; and (e) ensure a responsible adult 18 years or older is present for the entire visit. If these conditions are not met, Voltage may decline or discontinue the work, and a trip fee may apply. Voltage is not responsible for pre-existing conditions, for moving heavy furniture or built-in cabinetry beyond what is reasonably required to service the appliance, or for damage arising from conditions you failed to disclose or from defects in your electrical, plumbing, gas, ventilation, or structural systems not caused by Voltage's work.
IF THIS AGREEMENT WAS SOLICITED AT, AND YOU SIGNED IT AT, A PLACE OTHER THAN VOLTAGE'S REGULAR PLACE OF BUSINESS (FOR EXAMPLE, IN YOUR HOME) AND THE TOTAL PRICE EXCEEDS $25, YOU MAY CANCEL THIS TRANSACTION AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY AFTER THE DATE OF THIS TRANSACTION, in accordance with Florida's Home Solicitation Sales Act (Fla. Stat. Ch. 501, Part I) and the FTC Cooling-Off Rule (16 C.F.R. Part 429). To cancel, deliver a signed, dated written notice of cancellation to Voltage at the address on your invoice, or use the cancellation notice provided to you, before that deadline. If you request in writing that Voltage begin emergency repair before the cancellation period expires and you sign a statement waiving the right to cancel for that emergency work, you may be obligated to pay for Services actually performed. This right does not apply where the transaction was conducted entirely at our place of business.
Voltage reserves the right, at its sole discretion, to decline, pause, or discontinue any job that its technician reasonably determines to be unsafe or to present a health hazard — including unsafe electrical, gas, or plumbing conditions, water damage, mold, pest or rodent infestation, hoarding conditions, threatening or abusive conduct, or the presence of unsecured animals. If a water, electrical, or gas connection is found to be unsafe, Voltage may decline or discontinue service. Exercising this right is not a breach of these Terms, and any diagnostic or trip fee already earned remains payable.
You acknowledge that Voltage did not manufacture, install, or previously maintain the appliance and services it in its existing, used condition. Voltage is responsible only for the specific repair it performs. Voltage is not responsible for, and provides no warranty against, pre-existing defects, damage, wear, deterioration, prior repairs by others, improper prior installation, corrosion, or latent conditions not caused by Voltage's work. The failure or malfunction of any component, system, or part that Voltage did not repair or replace — including related or adjacent components that fail before, during, or after service due to their pre-existing condition — is not the responsibility of Voltage. Repair of one component does not guarantee that other components will not subsequently fail.
Certain appliances, due to age, condition, wear, obsolescence, or unavailability of parts, may be uneconomical or impractical to repair. If Voltage advises that an appliance is beyond economical repair, is not repairable, or that a repair is not recommended, and you nevertheless request that Voltage attempt or perform the repair, then any such service is performed AS-IS and AT YOUR OWN RISK, WITHOUT ANY WARRANTY OF ANY KIND, express or implied, including no warranty that the repair will succeed, last, or restore the appliance to working condition. Any such as-is designation will be noted in writing on the work order. Diagnostic and labor charges remain due regardless of outcome, and the express 90-day Limited Warranty does not apply to any repair performed on an as-is basis.
You acknowledge that appliances connect to water supply lines, drain lines, electrical circuits, and (for certain appliances) gas lines, and that these connections, shut-off valves, hoses, wiring, and fittings — particularly on older
appliances and older homes — may be aged, brittle, corroded, or worn and may leak, fail, or malfunction when disturbed during normal service, through no fault of Voltage. To the maximum extent permitted by law, Voltage shall not be liable for water leakage, flooding, water or moisture damage, mold, electrical faults, power issues, or gas leaks arising from the pre-existing condition, age, or deterioration of supply lines, valves, hoses, wiring, connectors, or fittings that Voltage did not install. You are responsible for maintaining functional shut-off valves and for disclosing known issues before service. Gas-related work is limited to the appliance and does not include the home's gas piping system.
Servicing built-in, recessed, stacked, or heavy appliances may require moving them across or over flooring and cabinetry. You acknowledge that incidental cosmetic marks — including minor scratches, scuffs, dents, or marks to flooring (including tile, vinyl, hardwood, and laminate), walls, countertops, cabinets, or the appliance — can occur as a normal and unavoidable part of accessing and moving appliances, and Voltage shall not be liable for such incidental cosmetic damage. Voltage is not responsible for damage arising from pre-existing conditions such as unsecured, unlevel, improperly installed, or deteriorated flooring, cabinetry, connections, or fixtures. Any claim for property damage should be reported to Voltage in writing as promptly as reasonably possible — and, where the damage is reasonably apparent at the time of service, before the technician leaves the premises or within a reasonable time thereafter — so that Voltage has a fair opportunity to inspect the claimed damage. This notice request does not apply to latent damage that could not reasonably have been discovered within that time, and a delay in giving notice will not bar an otherwise valid claim except to the extent Voltage is actually and materially prejudiced by the delay. Any such claim is subject to the Limitation of Liability below. Nothing in this Section limits Voltage's responsibility for property damage caused by its own negligence to the extent such liability cannot be limited under Florida law.
Before and during service you are responsible for safeguarding cash, jewelry, electronics, and other valuables. For smart, connected, or Wi-Fi-enabled appliances, service, power interruption, or component replacement may reset, erase, or alter settings, saved programs, network configurations, accounts, or stored data. You are solely responsible for backing up and restoring any such data and settings, and Voltage shall not be liable for the loss, alteration, or erasure of any data, settings, or configurations, or for the cost of reconfiguring or reconnecting any appliance to your network or accounts.
If Voltage removes an appliance or part from your premises for off-site repair or evaluation, you must claim it and pay all amounts owed within thirty (30) days after Voltage notifies you that it is ready or that no further work will be performed. Property left unclaimed beyond thirty (30) days may be subject to a reasonable daily storage charge. Property that remains unclaimed and unpaid for ninety (90) days after written notice will be deemed abandoned, and Voltage may, to the extent permitted by Florida law and after any required notice, dispose of, sell, or recycle it to recover unpaid charges, storage fees, and disposal costs. Voltage is not liable for deterioration of property left in its possession beyond the stated claim period.
Voltage shall not be liable for, and shall not be in breach for, any delay or failure to perform caused by circumstances beyond its reasonable control, including acts of God, hurricanes, tropical storms, flooding, severe weather, fire, power or utility outages, labor shortages, illness, epidemics or pandemics, government action, transportation disruptions, and shortages, back-orders, or delays in the availability of parts (including special-order or OEM parts) from manufacturers or suppliers. Time estimates for parts and completion are approximate and not guaranteed. In the event of such delay, the time for performance shall be extended for the duration of the event.
Voltage may photograph and document the appliance, its model and serial information, the surrounding work area, and the condition of the appliance before, during, and after service for diagnosis, quality control, warranty administration, dispute resolution, training, and recordkeeping. These records are the property of Voltage. We will not publicly disclose personally identifying information from your service without your consent, except as required by law. Our privacy practices are described at voltagehomeservice.com.
TO THE MAXIMUM EXTENT PERMITTED BY FLORIDA LAW, the total aggregate liability of Voltage, its owners, employees, technicians, and subcontractors to you for any and all claims arising out of or relating to the Services, parts, this Agreement, or any appliance serviced — whether based in contract, warranty, negligence, strict liability, or any other legal or equitable theory — shall not exceed the total dollar amount you actually paid to Voltage for the specific service call or repair giving rise to the claim. You acknowledge that Voltage's pricing reflects this allocation of risk, that this limitation is a material and bargained-for basis of the parties' agreement, and that this limitation applies even if any remedy stated in this Agreement is found to have failed of its essential purpose. Nothing in this Section limits any liability that cannot be limited under applicable law, including liability for gross negligence, willful misconduct, or bodily injury or death caused by Voltage's own negligence, or any right you may have under the Magnuson-Moss Warranty Act or the Florida Deceptive and Unfair Trade Practices Act (FDUTPA). This Section survives completion of the Services.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, Voltage shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages of any kind, even if advised of or able to foresee the possibility of such damages. Excluded damages include, without limitation: loss or spoilage of food, beverages, medication, breast milk, or other perishable or refrigerated goods; loss of commercial or restaurant inventory or product stored in refrigerators, freezers, ice makers, walk-in coolers, or walk-in freezers; lost profits, lost revenue, or business interruption; the cost of substitute appliances, rental units, dry ice, temporary refrigeration, laundromat use, hotel or lodging expenses, or meals; water damage, mold, or remediation costs; damage to other property or appliances; and loss of use or loss of time. Because some situations do not permit the exclusion of certain damages, this exclusion applies to the fullest extent Florida law allows, and any portion held unenforceable shall be severed without affecting the remainder. This exclusion does not apply to the extent prohibited by law, including for gross negligence, willful misconduct, or bodily injury caused by Voltage's negligence.
EXCEPT FOR THE EXPRESS 90-DAY LIMITED WARRANTY ON LABOR AND PARTS INSTALLED BY VOLTAGE (SET FORTH IN THE SEPARATE VOLTAGE LIMITED WARRANTY), VOLTAGE MAKES NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. No advice, description, or statement — oral or written — given by Voltage or any technician creates any warranty beyond the express written Limited Warranty. For residential consumer transactions, because Voltage provides a written Limited Warranty, any implied warranties, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, are not disclaimed but are LIMITED IN DURATION TO THE 90-DAY EXPRESS WARRANTY PERIOD, to the extent such limitation is permitted. For appliances used primarily for commercial or business purposes, TO THE MAXIMUM EXTENT PERMITTED BY FLORIDA LAW, VOLTAGE EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. Some states do not allow limitations on how long an implied warranty lasts, so the above may not apply to you.
If you are a commercial or business Customer, you agree to indemnify and hold Voltage harmless from third-party claims arising out of your use, operation, or resale of the serviced appliance, your breach of these Terms, or your negligence, except to the extent caused by Voltage's own negligence or willful misconduct. This Section does not apply to Services purchased primarily for personal, family, or household use.
Before starting any arbitration or lawsuit, the party raising a dispute must first send a written Notice of Dispute and give the other party an opportunity to resolve it. A customer's Notice must be sent to Voltage at the address or email listed at voltagehomeservice.com, and Voltage's Notice will be sent to your billing address or email on file. The Notice must describe the nature and basis of the claim and the specific relief sought, and include the service date, address, invoice or work-order number, and appliance at issue. For thirty (30) days after a Notice is received, the parties will negotiate in good faith, and either party may request an informal telephone conference. This requirement is a condition precedent to commencing arbitration or litigation, and the applicable limitations period is tolled while it is pending. Either party may at any time bring a qualifying claim in small-claims court or seek temporary injunctive relief to prevent irreparable harm.
If a dispute is not resolved through the Notice process, then except for the small-claims carve-out and injunctive-relief and collection exceptions below, any dispute, claim, or controversy arising out of or relating to these Terms, any Service Agreement or invoice, the Services, any appliance we service, our warranty, marketing, billing, or our relationship (whether based in contract, tort, statute, fraud, misrepresentation, or any other theory) shall be resolved exclusively by final and binding arbitration, on an individual basis, and not in court. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs this Section. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (for individual/household customers) or Commercial Arbitration Rules (for commercial customers) in effect when the demand is filed, as modified by these Terms. If AAA is unavailable or declines, a court of competent jurisdiction in Broward County shall appoint a substitute administrator or a
single neutral arbitrator. The arbitration will be held in Broward County, Florida, or, at a consumer's election, by telephone/videoconference or on documents only. The arbitrator may award any individual relief a court could award, including statutory attorney's fees where authorized, and the decision is final, binding, and enforceable in any court of competent jurisdiction. YOU AND VOLTAGE EACH KNOWINGLY AND VOLUNTARILY WAIVE THE RIGHT TO A TRIAL BY JURY AND TO HAVE DISPUTES DECIDED IN COURT, EXCEPT AS EXPRESSLY PROVIDED HEREIN. Note on warranty claims: The binding arbitration obligation is a term of this service contract; it is not the Limited Warranty's own informal dispute-settlement procedure.
For any consumer arbitration under the AAA Consumer Rules, the allocation of filing, administrative, and arbitrator fees is governed by those Rules, and Voltage will pay any portion of such fees that exceeds what you would have paid in court filing fees to the extent required for this arbitration provision to be enforceable. In no event will you be required to pay arbitration fees greater than the fees you would pay to bring the same claim in Broward County court. This provision exists so that arbitration is not prohibitively expensive and shall be construed to preserve enforceability. For commercial customers, each party bears its own costs and shares administrative and arbitrator fees equally, subject to the prevailing-party provision below.
Notwithstanding the arbitration provision, either you or Voltage may bring an individual claim in the small-claims court for Broward County, Florida, so long as the claim remains in that court, is brought only on an individual (non-class, non- representative) basis, and is within that court's jurisdictional limits. If a claim is transferred, removed, appealed to, or refiled in another court, it must be resolved by arbitration under these Terms.
The arbitrator, and not any court, has exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, scope, or formation of this arbitration agreement, including any claim that all or part of it is void or voidable — except that (a) the enforceability of the Class Action Waiver and (b) whether a claim falls within the small-claims carve-out shall be decided by a court, not the arbitrator.
YOU AND VOLTAGE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR OTHER REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate or join the claims of more than one person and may not preside over any representative, collective, or class proceeding, and may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief on that party's individual claim(s).
The Class Action Waiver is a material and non-severable part of the agreement to arbitrate. If the Class Action Waiver is found unenforceable as to any claim or request for relief (for example, a claim for public injunctive relief), that particular claim shall be severed from arbitration and brought exclusively in the state or federal courts located in Broward County, Florida, and stayed pending completion of arbitration of all arbitrable claims; the remainder of the arbitration agreement remains in full force. If the Class Action Waiver as a whole is found unenforceable, then the entire agreement to arbitrate shall be null and void as to the affected claims, which shall proceed only in the Broward County courts on an individual basis, but the class/representative waiver itself shall survive to the fullest extent permitted.
In any arbitration, lawsuit, or proceeding arising out of or relating to these Terms, any Service Agreement or invoice, the Services, or our relationship (including any action to collect an unpaid balance), the prevailing party shall be entitled to recover its reasonable attorney's fees, expert fees, arbitration and administrative fees, and costs, at both the trial/arbitration and appellate levels. This provision is intended to be mutual and reciprocal and to be applied consistent with section 57.105(7), Florida Statutes. Nothing in this provision limits any additional statutory right to fees (for example, under FDUTPA, Fla. Stat. 501.2105), and where a statute provides a different fee standard for a particular claim, that statutory standard controls for that claim.
To the fullest extent permitted by law, any warranty claim must first be reported to Voltage in writing within the 90-day warranty period as provided in the Limited Warranty, and you must give Voltage prompt written notice of any other claim as soon as practicable. For any claim not governed by section 95.03, Florida Statutes (which voids contractual shortening of the limitations period for actions arising out of the contract), the parties agree that such claim must be commenced within one (1) year after the cause of action accrues, after which it is permanently barred. This Section is drafted to operate only where the law permits; it does not purport to shorten the statutory limitations period for contract- based claims governed by section 95.03. Nor does this Section shorten any limitations period that cannot lawfully be contractually shortened, including any period applicable to a claim under the Magnuson-Moss Warranty Act or FDUTPA; for any such claim, the applicable statutory limitations period controls.
Nothing in these Terms prevents either party from seeking temporary or preliminary injunctive relief in the Broward County courts to prevent imminent, irreparable harm pending arbitration, or prevents Voltage from bringing an individual action in the courts of Broward County to collect amounts you owe for Services rendered. Seeking such relief is not a waiver of the right to arbitrate.
These Terms and any dispute arising out of or relating to them, the Services, any appliance we service, or our relationship (whether based in contract, tort, statute, fraud, or any other theory) are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. The U.N. Convention on Contracts for the International Sale of Goods does not apply. For any matter not subject to arbitration (including any action to compel, confirm, vacate, or enforce an arbitration award, any matter within the small-claims carve-out, and any collection or injunctive action), the
exclusive venue and forum shall be the state courts located in Broward County, Florida, or, only if federal subject-matter jurisdiction exists, the United States District Court for the Southern District of Florida, Fort Lauderdale Division. You and Voltage each irrevocably consent to the personal jurisdiction of those courts and waive any objection based on improper venue, lack of personal jurisdiction, or forum non conveniens. Nothing in this Agreement waives any non- waivable statutory right, including your rights under the Magnuson-Moss Warranty Act or FDUTPA.
You may not assign, delegate, or transfer these Terms or any of your rights or obligations without Voltage's prior written consent, and any attempted assignment without such consent is void. Voltage may freely assign or transfer these Terms, in whole or in part, including in connection with a merger, acquisition, sale of assets, or reorganization, without your consent and without notice. These Terms bind and inure to the benefit of the parties and their permitted successors and assigns.
By scheduling service, authorizing work, signing (including by electronic or digital signature, initials, checkbox, or "tap to approve"), paying an invoice, or otherwise accepting Voltage's Services, you agree to these Terms and the referenced Limited Warranty. You consent to transact business and receive all agreements, notices, disclosures, invoices, and records electronically. You agree that your electronic signature or acceptance has the same legal force and effect as a handwritten signature under the federal E-SIGN Act (15 U.S.C. § 7001 et seq.) and the Florida Uniform Electronic Transaction Act (Ch. 668, Fla. Stat.). You may withdraw consent to electronic records only by notifying Voltage in writing, in which case Voltage may decline or discontinue service.
Voltage may update these Terms from time to time by posting the revised version at voltagehomeservice.com with a new "Last Updated" date. Changes apply prospectively only and do not alter the terms that governed a Service already performed or an invoice already issued. The version of these Terms in effect on the date you authorize a particular Service governs that Service. If any change to the arbitration or dispute-resolution terms would materially affect your rights as to a claim that has already accrued, that change will not apply to that accrued claim unless you agree in writing.
No failure or delay by Voltage in exercising any right operates as a waiver, and no single or partial exercise precludes any further exercise. Any waiver must be in writing and signed by an authorized representative of Voltage to be effective, and applies only to the specific instance and purpose for which it is given.
If any provision of these Terms is held invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or, if it cannot be so modified, severed, and the remaining provisions shall remain in full force and effect. The limitations, disclaimers, and exclusions in these Terms shall be given the maximum effect permitted by law even if a portion is held unenforceable. The exception is the Class Action Waiver, whose severability is governed exclusively by Section 33.
These Terms, together with the Voltage Limited Warranty and the applicable signed work order, estimate, or invoice, constitute the entire agreement between you and Voltage regarding the Services and supersede all prior or contemporaneous oral or written representations, quotes, and understandings. No employee, technician, or agent is authorized to make any representation, promise, or warranty that varies from these written documents or to extend any warranty orally, and, except for any claim of fraud or under FDUTPA, you agree you have not relied on any statement not set forth in writing. A preprinted or conflicting term on your own form or purchase order is not binding on Voltage. In the event of a conflict, the liability limitations, damage exclusions, and warranty disclaimers in these Terms control.
BY SIGNING, PAYING, OR AUTHORIZING SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE HAD THE OPPORTUNITY TO READ THESE TERMS AND THE VOLTAGE LIMITED WARRANTY, THAT THE DIAGNOSTIC FEE AND ESTIMATED CHARGES WERE DISCLOSED TO YOU, AND THAT YOU AGREE TO THEM. A copy of these Terms and the Limited Warranty is available at voltagehomeservice.com and upon request.
Customer Acknowledgment I have read and agree to the Voltage Terms of Service and the Voltage Limited Warranty for the service described on this work order/invoice. Customer signature: ____ Date: ______ Printed name: ____ Invoice / Work Order #: ______
