Here's a stat nobody in the repair industry wants to admit: a huge share of people put off calling a repair company for days — not because the fridge got better, but because nobody likes making the call. Hold music, explaining the problem twice, getting quoted "sometime between 8 and 5." If that's you, good news: you don't have to call anyone anymore.
At Voltage, you can book appliance repair entirely online, get your confirmation in minutes, and handle every question by text message. No phone call at any point — unless you want one.
Appliance acting up? Book online in 2 minutes — confirmation by text, questions by SMS, no phone call needed. Same-day across Broward & Miami-Dade.
1. Book online in about two minutes
Go to the online booking page, pick your appliance and what's wrong with it, choose a time window that fits your day, and drop your address. That's the whole thing — it genuinely takes about two minutes, and you can do it at 11 PM from your couch, which is when most people actually notice the freezer isn't freezing.
No account creation, no password, no app to download.
2. Get your confirmation in minutes
During business hours (8 AM – 8 PM weekdays, 8 AM – 5 PM weekends), your booking is confirmed typically within minutes — you'll get a text confirming your appointment window. Book overnight and the confirmation lands first thing in the morning.
You'll also get a heads-up text when your technician is on the way, so you're not hostage to a vague arrival window. You see it the moment things move.
3. Text your questions — a real tech answers
This is the part people don't expect: the number that texts you isn't a robot. You can reply and ask real questions — "should I unplug the fridge before you come?", "can you bring a part for an LG front-loader?", "how much is the diagnostic?" — and you'll get answers from the team, by SMS, before anyone rings your doorbell.
For the record: the diagnostic is a flat $75, it's quoted before any work starts, and it applies toward your repair.
Why we built it this way
Half our customers are juggling work calls all day — the last thing they want is another phone call about a dishwasher. The other half just prefer texting, and honestly, so do we. Texting leaves a written record of everything: your appointment window, your quote, your questions and answers. Nothing gets misheard, nothing gets forgotten.
Phone still works, of course. If you'd rather talk to a human, call (786) 869-3888 and a real person answers during business hours. But it's now the option, not the requirement.
What happens after you book
- You get a confirmation text with your appointment window.
- The technician texts when heading your way — usually with a tighter ETA than the original window.
- Diagnosis happens on-site: flat $75, written upfront quote before any repair work.
- Most repairs finish the same visit, because the vans carry common parts for every major brand.
- Your invoice and receipt arrive digitally. You can pay by card on the spot.
The short version
If your appliance broke and you've been putting off "the call" — stop putting it off, because there is no call. Book online in two minutes, get confirmed by text, ask anything by SMS, and get it fixed same-day across Broward and Miami-Dade.